At Freeborn Group, we pride ourselves in offering the highest possible quality service in all areas of our business. Although a substantial company, we are still small enough to care and to appreciate the importance of dealing properly with every single customer. We have detailed seven very good reasons why doing business with the Freeborn Group is the right decision.
We have been Citroën dealers for nearly 30 years, making us the second-oldest Citroën dealer in the UK. Indeed, Mike Freeborn’s Citroën experience dates back to 1960 and Criterion Motors in Southampton.
As far as Citroën is concerned, there isn’t anything we haven’t seen before. Similarly, our involvement with Romahome dates back to 1991 when we first took a minority shareholding in what was then called Island Plastics.
Our experience and targeted focus on our three main activities has given us an unrivalled reputation in the world of Citroën and Motorhomes. This reinforces our sense of pride and achievement and helps redouble our efforts to maintain this status. We know how hard it is to build a good reputation and how easy it is to lose one.
As well as Commercial Dealer of the Year 2008, we have been voted Motorhome Manufacturer of the Year 2009. While we enjoy industry accolades, it’s your support we cherish most.
Our four dealerships enable you to buy from whichever site has the car you need – yet also choose whichever garage is most convenient for servicing.
If you happen to be one of the many Romahome customers living well away from our two southern sites, we have a factory engineer who does a regular UK tour to sort out any niggling problems. We will try and save any strain by visiting you.
Four Citroën sites, huge stocks of new and used cars and vans. Two Romahome Centres, Southampton and Godalming, with approved Citroën workshops and habitation engineers on site. One Motorhome dealership (but more to follow) and plenty of choice, new or used.
Value for money
We have the buying power to ensure that all our vehicle prices and service packages represent exceptional value for money.
You know you’ll be treated well when you are still considering the purchase of one of our products, but rest assured it is our intention to maintain this level of service throughout your ownership.
We pride ourselves in our commitment to customer care, and this desire to exceed customer expectations features at the top of our customer charter.
Peace of mind
You know we’ve been around a very long time. You will see the same staff again and again (our staff turnover is very low), and you can relax in the knowledge that the same people will be looking after you well into the future.